Patient Bill Of Rights

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As a patient, you have the right to:

  1. Be fully informed in advance about service/care to be provided, including the disciplines that furnish care and the frequency of visits as well as any modifications to the service/care plan.
  2. Participate in the development and periodic revision of the plan of service/care.
  3. Informed consent and refusal of service/care or treatment after the consequences of refusing service/care or treatment are fully presented.
  4. Be informed, both orally and in writing, in advance of service/care being provided, of the charges, including payment for service/care expected from third parties and any charges for which the patient will be responsible.
  5. Have one’s property and person treated with respect, consideration, and recognition of patient dignity and individuality.
  6. Be able to identify visiting staff members through proper identification.
  7. Voice grievances/complaints regarding treatment or care, lack of respect of property or recommend changes in policy, staff, or service/care without restraint, interference, coercion, discrimination, or reprisal.
  8. Have grievances/complaints regarding treatment or care that is (or fails to be) furnished, or lack of respect of property investigated.
  9. Choose a health care provider.
  10. Confidentiality and privacy of all information contained in the patient record and of Protected Health Information.
  11. Be advised on agency’s policies and procedures regarding the disclosure of clinical records.
  12. Receive appropriate service/care without discrimination in accordance with physician orders.
  13. Be informed of any financial benefits when referred to an organization.
  14. Be fully informed of one’s responsibilities.
  15. Be informed of provider service/care limitations.